https://cerebral-lab.in is run by Cerebral Lab Private Limited.
We value your trust. In order to honour that trust, Cerebral Lab Private Limited
adheres to ethical standards in gathering, using, and safeguarding any
information you provide.
Cerebral Lab Private Limited is a fastest growing Ed-tech company, incorporated
in India, for imparting learning.
This privacy policy governs your use of the https://cerebral-lab.in (‘Website’)
and the other associated applications, products, websites and services managed
by the Company.
Please read this privacy policy (‘Policy’) carefully before using the Application,
Website, our services and products, along with the Terms of Use (‘ToU’)
provided on the Application and the Website. Your use of the Website,
Application, or services in connection with the Application, Website or products
(‘Services’), or registrations with us through any modes or usage of any
products including through SD cards, tablets or other storage/transmitting
device shall signify your acceptance of this Policy and your agreement to be
legally bound by the same.
If you do not agree with the terms of this Policy, do not use the Website,
Application our products or avail any of our Services.
User Information
The Application/Website/Services/products obtains the information you provide
when you download and register for the Application or Services or products.
When you register with us, you generally provide (a) your name, age, email
address, location, phone number, password and your ward’s educational
interests; (b) transaction-related information, such as when you make
purchases, respond to any offers, or download or use applications from us; (c)
information you provide us when you contact us for help; (d) information you
enter into our system when using the Application/Services/products, such as
while asking doubts, participating in discussions and taking tests. The said
information collected from the users could be categorized as “Personal
Information”, “Sensitive Personal Information” and “Associated Information”.
Personal Information, Sensitive Personal Information and Associated
Information (each as individually defined under this Information Technology
(Reasonable security practices and procedures and sensitive personal data or
information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be
referred to as ‘Information’ in this Policy.
We may use the Information to contact you from time to time, to provide you
with the Services, important information, required notices and marketing
promotions. We will ask you when we need more information that personally
identifies you (personal information) or allows us to contact you.
When you voluntarily send us electronic mail, we will keep a record of this
information so that we can respond to you. We only collect information from
you when you register on our site or fill out a form. Also, when filling out a
form on our site, you may be asked to enter your: name, e-mail address or
phone number. You may, however, visit our site anonymously. In case you have
submitted your personal information and contact details, we reserve the rights
to Call, SMS, Email or WhatsApp about our products and offers, even if your
number has DND activated on it.
We will not differentiate between who is using the device to access the
Application, Website or Services or products, so long as the log in/access
credentials match with yours. In order to make the best use of the
Application/Website/Services/products and enable your Information to be
captured accurately on the Application/Website/Services/products, it is
essential that you have logged in using your own credentials.
We will, at all times, provide the option to you to not provide the Personal
Information or Sensitive Personal Information, which we seek from you.
Further, you shall, at any time while using the Application/Services/products,
also have an option to withdraw your consent given earlier to us to use such
Personal Information or Sensitive Personal Information. Such withdrawal of the
consent is required to be sent in writing to us at the contact details provided in
this Policy below. In such event, however, the Company fully reserves the right
not to allow further usage of the Application or provide any Services/products
there under to you.
Automatically Collected Information
In addition, the Application/products/Services may collect certain information
automatically, including, but not limited to, the type of mobile device you use,
your mobile devices unique device ID, the IP address of your mobile device,
your mobile operating system, the type of mobile Internet browsers you use,
and information about the way you use the Application/Services/products. As is
true of most Mobile applications, we also collect other relevant information as
per the permissions that you provide.
Personal Information
We use the collected Information to analyse trends, to conduct research, to
administer the Application/Services and products, to learn about each user’s
learning patterns and movements around the Application/Services and products
and to gather demographic information and usage behaviour about our user
base as a whole. Aggregated and individual, anonymized and non-anonymized
data may periodically be transmitted to external service providers to help us
improve the Application, products and our Services. We will share your
information with third parties only in the ways that are described below in this
Policy.
We may use the individual data and behaviour patterns combined with personal
information to provide you with personalized content, and better your learning
objectives. Third parties provide certain services which we may use to analyze
the data and information to personalize, drive insights and help us better your
experience or reach out to you with more value added applications, products,
information and services. However, these third party companies do not have
any independent right to share this information. We do not sell, trade or rent
your Information to any third party unless, we have been expressly authorized
by you either in writing or electronically to do so. We may at times provide
aggregate statistics about our customers, traffic patterns, and related site
information to reputable third parties, however this information when disclosed
will be in an aggregate form and does not contain any of your Personally
Identifiable Information.
Cerebral Lab Private Limited will occasionally send email notices or contact you
to communicate about our Services, products and benefits, as they are
considered an essential part of the Services/products you have chosen.
We may disclose Information:
• as required by law, such as to comply with a subpoena, or similar legal
process;
• to enforce applicable ToU, including investigation of potential violations
thereof;
• when we believe in good faith that disclosure is necessary to protect our
rights, protect your safety or the safety of others, investigate fraud, address
security or technical issues or respond to a government request;
• with our trusted services providers who work on our behalf, do not have
an independent use of the information we disclose to them, and have agreed to
adhere to the rules set forth in this Policy;
• to protect against imminent harm to the rights, property or safety of the
Application/Website/ Think and Learn Private Limited or its users or the public
as required or permitted by law;
• with third party service providers in order to personalize the
Application/Website/Services/products for a better user experience and to
perform behavioural analysis;
• Any portion of the Information containing personal data relating to
minors provided by you shall be deemed to be given with the consent of the
minor’s legal guardian. Such consent is deemed to be provided by your
registration with us.
Access to your Personal Information
We will provide you with the means to ensure that your Personal Information is
correct and current. If you have filled out a user profile, we will provide an
obvious way for you to access and change your profile from our
Application/Services/Website/products. We adopt reasonable security measures
to protect your password from being exposed or disclosed to anyone.
Links
We may present links in a format that enables us to keep track of whether these
links have been followed. We use this information to improve our customized
content. Clicking on links may take you to sites outside our domain. We are not
responsible for the privacy practices of other web sites. We encourage our
users to be aware when they leave our site to read the privacy statements of
each and every web site that collects personally identifiable information. This
Privacy Policy applies solely to information collected by our Website.
Alerts
We may alert you by email or phone (through SMS /call) to inform you about
new service offerings or other information which we feel might be useful for
you.
Public Forums
When you use certain features on our website like the discussion forums and
you post or share your personal information such as comments, messages, files,
photos, will be available to all users, and will be in the public domain. All such
sharing of information is done at your own risk. Please keep in mind that if you
disclose personal information in your profile or when posting on our forums this
information may become publicly available.
Security
We are concerned about safeguarding the confidentiality of your Information.
We provide physical, electronic, and procedural safeguards to protect
Information we process and maintain. For example, we limit access to this
Information to authorized employees only who need to know that information
in order to operate, develop or improve our
Application/Services/products/Website. Please be aware that, although we
endeavour to provide reasonable security for information we process and
maintain, no security system can prevent all potential security breaches.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least
three years afterward. We may alter this practice according to legal and
business requirements. For example, we may lengthen the retention period for
some data if needed to comply with law or voluntary codes of conduct. Unless
otherwise prohibited, we may shorten the retention period for some types of
data if needed to free up storage space.
Log information
When you access our Website, our servers automatically record information
that your browser sends whenever you visit a website. These server logs may
include information such as your web request, internet protocol address,
browser type, browser language, the date and time of your request and one or
more cookies that may uniquely identify your browser.
User communications
When you send an email or other communication to us, we may retain those
communications in order to process your inquiries, respond to your requests
and improve our Services.
Changes to this Statement
As the Company evolves, our privacy policy will need to evolve as well to cover
new situations. You are advised to review this Policy regularly for any changes,
as continued use is deemed approval of all changes.
Your Consent
We believe that, every user of our Application/Services/products/Website must
be in a position to provide an informed consent prior to providing any
Information required for the use of the Application/Services/products/Website.
By registering with us , you are expressly consenting to our collection,
processing, storing, disclosing and handling of your information as set forth in
this Policy now and as amended by us. Processing, your information in any way,
including, but not limited to, collecting, storing, deleting, using, combining,
sharing, transferring and disclosing information, all of which activities will take
place in India. If you reside outside India your information will be transferred,
processed and stored in accordance with the applicable data protection laws of
India.
Contact Information
Our Manager shall undertake all reasonable efforts to address your grievances
at the earliest possible opportunity.
You may contact us at: https://cerebral-lab.in
Manager: Ms. Ranu Soni
Reach out to us on https://cerebral-lab.in, in case of any queries.